To Abba Patio Customers,
We hope you are staying safe during this uncertain time. We at Abba Patio are taking serious precautions in regards to COVID-19 Coronavirus and how to deliver your products safely and efficiently. However, due to these safeguards that are put in place to protect our distribution center employees please note this could cause shipping delays. Several delivery carriers are experiencing delays due to an increase in demand. Due to the increase within delivery carriers expect fewer updates/ or no movement at all until they reach your local delivery location. We are truly sorry for any inconvenience this may cause you and appreciate your patience and understanding. We will get your orders out to you as fast as we can.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 2-8 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.
Delivery is expected within 5-20 business days of order placement.
Currently we just ship to the continental U.S., not including Puerto Rico, Virgin Islands, Hawaii, Guam or Alaska.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please email us at firstname.lastname@example.org within 3 months of shipment if the package does not arrive in time. Our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.